This privacy notice for ReelManager ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you visit our website at reelmanager.info or use our Instagram Reel management platform.
Table of Contents
- What Information Do We Collect?
- How Do We Process Your Information?
- What Legal Bases Do We Rely On?
- When and With Whom Do We Share Information?
- How Long Do We Keep Your Information?
- Do We Collect Information From Minors?
- What Are Your Privacy Rights?
- Do We Make Updates to This Notice?
- How Can You Contact Us?
1. What Information Do We Collect?
Personal Information You Provide to Us
We collect personal information that you voluntarily provide to us when you register for an account, express interest in our services, or contact us. This may include:
- Account Information: Name, email address, business name, and contact details
- Business Information: Company details, billing information, and service preferences
- Communication Data: Messages you send us through our support channels
Information Collected Through Instagram OAuth
When you connect your Instagram account to our platform, we access limited information through Instagram's official API:
- Basic Profile Information: Instagram username, profile picture, and account type
- Publishing Permissions: Authorization to post content on your behalf
- Content Data: Information about posts you schedule through our platform
Important: We only access information that you explicitly authorize through Instagram's OAuth process. You can revoke these permissions at any time through your Instagram settings.
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- Usage Data: Pages visited, time spent, and interaction patterns
- Device Information: Browser type, operating system, and IP address
- Cookies and Tracking: Essential cookies for functionality and security
2. How Do We Process Your Information?
We process your personal information for the following purposes:
- Service Delivery: To provide Instagram Reel management and scheduling services
- Account Management: To create and maintain your account, process billing, and provide support
- Communication: To send service-related notifications, updates, and respond to inquiries
- Platform Improvement: To analyze usage patterns and improve our services
- Security: To protect against fraud, abuse, and security threats
- Legal Compliance: To comply with applicable laws and regulations
3. What Legal Bases Do We Rely On?
We process your personal information based on the following legal grounds:
- Consent: When you provide explicit consent for specific processing activities
- Contract Performance: To fulfill our obligations under our Terms of Service
- Legitimate Interests: For business operations, security, and service improvement
- Legal Obligations: To comply with applicable laws and regulations
5. How Long Do We Keep Your Information?
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
When you close your account, we will delete your personal information within 30 days, except for information we are required to retain for legal or compliance purposes.
6. Do We Collect Information From Minors?
We do not knowingly collect personal information from children under 18 years of age. Our services are intended for business users and adults only. If we discover that we have collected information from a minor, we will promptly delete such information.
7. What Are Your Privacy Rights?
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Restriction: Request limitation of processing activities
- Objection: Object to certain processing activities
- Withdraw Consent: Withdraw previously given consent
To exercise these rights, please contact us using the information provided below.
Instagram Account Permissions
You can manage or revoke Instagram permissions at any time by:
- Visiting your Instagram Settings > Security > Apps and Websites
- Finding ReelManager and clicking "Remove"
- Contacting our support team for assistance
8. Do We Make Updates to This Notice?
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a prominent notice on our platform
Your continued use of our services after such changes constitutes acceptance of the updated policy.
9. How Can You Contact Us About This Notice?
If you have questions or concerns about this privacy policy, please contact us:
Email: [email protected]
Support: [email protected]
Business Address:
[Your Business Name]
[Your Street Address]
[City, State, Postal Code]
Brazil
Data Protection Inquiries: [email protected]
Platform Compliance Statement
ReelManager is an independent third-party service and is not affiliated with, endorsed by, or sponsored by Instagram or Meta Platforms, Inc. We operate in full compliance with Instagram's Platform Policies and Terms of Service. All Instagram-related trademarks are the property of Meta Platforms, Inc.
Our service uses Instagram's official Content Publishing API and follows all required security and privacy standards. We are committed to protecting your data and maintaining the trust you place in us.